Privacy Policy

// PRIVACY POLICY

This Privacy Policy describes how Your Content Shop ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Your Content Shop sells digital, downloadable, and editable assets only. No physical products are shipped.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual.

Device Information

Examples of Personal Information collected:

Web browser version
IP address
Time zone
Cookie information
Pages or products viewed
Search terms
Interaction with the Site

Purpose of collection:

To load the Site accurately
To perform analytics and improve user experience

Source of collection:

Collected automatically using cookies, log files, pixels, tags, or similar technologies

Disclosure for a business purpose:

Shared with website hosting, analytics, and performance service providers (e.g. website platform providers and analytics tools)

Order Information

Examples of Personal Information collected:

Name
Email address
Billing address
Payment details (processed securely by third‑party payment processors)

Purpose of collection:

To process payments
To deliver digital products
To provide order confirmations and invoices
To communicate with you
To prevent fraud and misuse

Source of collection:

Collected directly from you

Disclosure for a business purpose:

Shared with payment processors and digital delivery platforms as required to complete your purchase

Customer Support Information

Examples of Personal Information collected:

Name
Email address
Order details
Any information you voluntarily provide when contacting us

Purpose of collection:

To provide customer support and resolve issues

Source of collection:

Collected directly from you

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can delete the information.

Sharing Personal Information

We share your Personal Information with service providers only when necessary to operate our business and deliver our services. This may include:

Website hosting and e‑commerce platforms
Payment processing providers
Analytics and marketing tools

We may also share Personal Information to comply with legal obligations or to protect our rights.

Behavioural Advertising

We may use your Personal Information to provide marketing or advertising communications we believe may be of interest to you. This may include the use of analytics or advertising platforms.

You can opt out of targeted advertising using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous

You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to:

Provide and deliver digital products
Process payments
Communicate with you
Improve our offerings
Send marketing communications (where permitted)

GDPR – Lawful Basis (EEA Residents)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request deletion.

Your Rights

Depending on your location, you may have the right to:

Access the Personal Information we hold about you
Request correction or deletion
Object to certain processing activities
Request data portability

To exercise these rights, please contact us using the details below.

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and support essential site functionality. Cookies may be session‑based or persistent.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact site functionality.

Do Not Track

We do not alter our data collection practices in response to Do Not Track browser signals due to a lack of consistent industry standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

POPIA (South Africa) Compliance Addendum

This section applies specifically to users located in South Africa and is included to ensure compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

Lawful Processing of Personal Information

Your Content Shop processes Personal Information in a lawful and reasonable manner that does not infringe your privacy. Personal Information is processed only for specific, explicitly defined, and lawful purposes related to the operation of our digital products and services.

We collect and process Personal Information based on:

Your consent;
The need to perform a contract with you;
Compliance with legal obligations;
Our legitimate business interests, provided these do not override your rights.

Purpose Limitation and Data Minimisation

We collect only the Personal Information that is reasonably necessary to:

Deliver digital products;
Process payments;
Provide customer support;
Communicate with you;
Improve our services.

Security Safeguards

We take appropriate, reasonable technical and organisational measures to secure the integrity and confidentiality of Personal Information in our possession or under our control and to prevent: