Refund & Cancellation Policy

Last Updated: January 2026

Thank you for shopping at Your Content Shop. We create and sell digital Canva and Kajabi templates designed to help business owners build cohesive, professional brands. Please review this Refund and Cancellation Policy carefully before making a purchase.

Digital Product Policy

All products available through Your Content Shop are digital downloads. Upon completion of your purchase, you will receive immediate access to your files via an email link or download page.

As our products are digital and cannot be returned, all sales are final. Once your order is completed and the files have been delivered, we are unable to issue refunds, exchanges, or cancellations.

We strongly encourage you to review the product descriptions and details carefully before purchasing to ensure the item meets your requirements. If you have any questions about a product before purchasing, please contact us, we are happy to assist.

Technical Issues or Access Problems

If you experience any technical difficulties accessing your files, encounter broken links, or require assistance using your templates, please contact us at orders@yourcontentshop.com.
We will make every reasonable effort to resolve the issue and ensure that you can access your purchase.

Duplicate Purchases and Billing Errors

Refunds may be granted only in cases of verified duplicate purchases or accidental double charges. If you believe this has occurred, please contact us at orders@yourcontentshop.com with your order details.
Once the duplicate transaction has been verified, a full refund will be issued to the original method of payment.

Disputes and Chargebacks

In the event of a dispute or chargeback, Your Content Shop will provide proof of purchase, delivery confirmation, and access records for the digital product. We reserve the right to dispute any chargeback that is found to be inconsistent with this Refund and Cancellation Policy.

We are committed to addressing and resolving any concerns promptly and in good faith.

Contact Information

If you have any questions about this Refund and Cancellation Policy or require support with your order, please contact us at:
Email: orders@yourcontentshop.com